Welcome to Mapdash (“the Service”), a SaaS-based mapping and CRM platform developed and operated by LMK Group AB, corporate registration number 559538-0725, with registered address at Stenkullavägen 44, Stockholm 112 65, Sweden (“LMK Group AB”, “the Provider”, “we”, “us”).
By creating an account, accessing or using Mapdash you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.
1. About the Service
Mapdash is a cloud-based platform designed for door-to-door sales teams. The Service provides tools for territory management, lead tracking, appointment scheduling, route optimization, and team analytics.
The Service is intended for business users (B2B). If you use Mapdash on behalf of a company or organization, you represent and warrant that you are authorized to bind that entity to these terms.
2. Account & Access
- You must provide accurate information when creating an account.
- You are responsible for safeguarding your login credentials and for all activity that occurs under your account.
- You must notify us immediately at info@mapdash.app if you suspect unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these terms or are used for unlawful purposes.
3. Subscription & Payment
Mapdash is offered on a subscription basis. Current pricing, plan details, and billing cycles are presented during sign-up or in-app.
- Subscriptions renew automatically unless cancelled before the end of the current billing period.
- All fees are quoted in the currency indicated at the time of purchase and are exclusive of applicable taxes unless stated otherwise.
- We may change pricing with at least 30 days’ notice. Continued use of the Service after a price change constitutes acceptance of the new price.
- Payments are processed by our payment provider, Stripe. By subscribing you also agree to Stripe’s terms.
4. Data Ownership
Your data is yours. All data you or your team members enter into Mapdash — including leads, customers, addresses, markers, notes, and any other content — remains your property.
- We do not sell, share, or use your data for our own independent commercial purposes.
- We act as a data processor (personuppgiftsbiträde) under GDPR with respect to data you store in the Service. You are the data controller.
- Upon termination of your subscription you may request an export of your data. We will make reasonable efforts to provide the data in a structured, commonly used format.
- After a reasonable retention period following termination (typically 90 days), your data will be permanently deleted from our active systems.
5. Acceptable Use
You agree not to:
- use the Service for any unlawful, fraudulent, or harmful purpose;
- attempt to reverse-engineer, decompile, or disassemble any part of the Service;
- interfere with or disrupt the integrity or performance of the Service;
- access the Service through automated means (bots, scrapers) without our prior written consent;
- resell, sublicense, or redistribute the Service without authorization.
6. GDPR & Data Processing
As a Swedish company we comply with the EU General Data Protection Regulation (GDPR). Our roles and responsibilities are as follows:
Customer data in Mapdash
- You (the customer) are the data controller.
- LMK Group AB is the data processor.
- This relationship is governed by our Data Processing Agreement (DPA), which forms part of these terms.
LMK Group AB’s own processing
- We are the data controller for contact details of our customer contacts (e.g. administrators, billing contacts), invoicing data, support tickets, and website visitor data.
- See our Privacy Policy for full details.
7. Demo Requests & Sales Inquiries
When you submit a demo request or sales inquiry through our website, you consent to the following:
- We will store the personal information you provide (name, phone number, company name, and any additional details) for the purpose of following up on your request and for legitimate sales purposes.
- We may contact you by phone, email, or other means you have provided to discuss your demo request and our services.
- Your information will be retained for up to 24 months following your inquiry unless you request earlier deletion.
- The legal basis for this processing is consent (Article 6(1)(a) GDPR), which you grant by submitting the form.
- You may withdraw your consent at any time by contacting us at info@mapdash.app, after which we will delete your data without undue delay.
8. Intellectual Property
The Service, including its design, source code, features, documentation, logos, and branding, is the intellectual property of LMK Group AB and is protected by applicable copyright and trademark laws.
These terms do not grant you any right, title, or interest in the Service beyond the limited right to use it under these terms.
9. Availability & Warranties
We strive to keep Mapdash available and reliable but cannot guarantee uninterrupted, error-free operation.
- The Service is provided “as is” and “as available” without warranties of any kind, express or implied.
- We may perform scheduled maintenance that temporarily affects availability. We will notify users in advance where possible.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- LMK Group AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
- Our total liability for any claim relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Termination
- You may cancel your subscription at any time through your account settings or by contacting us.
- We may terminate or suspend your access if you materially breach these terms, subject to reasonable notice where practicable.
- Upon termination, your right to use the Service ceases. Sections relating to data ownership, limitation of liability, and governing law survive termination.
12. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be available on our website.
For material changes we will notify you via email or an in-app notification at least 30 days before they take effect. Continued use of the Service after such notice constitutes acceptance of the updated terms.
13. Governing Law & Disputes
These terms are governed by and construed in accordance with the laws of Sweden.
Any disputes arising from or in connection with these terms shall be resolved by the courts of Sweden, with Stockholm District Court as the court of first instance.
14. Contact
If you have any questions about these Terms of Service, please contact us:
- Company: LMK Group AB
- Org. no.: 559538-0725
- Address: Stenkullavägen 44, Stockholm 112 65, Sweden
- Email: info@mapdash.app